Security Alerts
Netteller Alert | Email Scam | Medicare Scam | Utility Scam
| Phishing Alert
Netteller Alert / Cash Management Users | TOP
We have been made aware of a malware screen takeover application that is targeting our online banking customers.
This particular malware variant will prompt a user to input account and/or token data, which then results in another screen prompt indicating that the user will be unable to access the account for 24-hours while maintenance is performed. This allows the fraudster to take over the session and commit fraud while the user is detained on the fake “maintenance” screen. Any abnormal changes in appearance or unusual questions during your login should be reported to the bank immediately.
There is a current email scam claiming that ...."On behalf of Security Federal Bank you have been issued a $1,000 Visa Gift Card free of charge." The link then directs the user to fill out a form within 48 hours in order to receive the gift card.
THIS IS A SCAM...do not reply or follow the instructions listed in the email. If you have any questions or concerns, please call us immediately at (866) 851-3000.
The Better Business Bureau (BBB) has recently received calls from consumers who appear to be the target of a Medicare scam. Consumers state that the scam artists offered to send new Medicare cards, including one that offered extra benefits, and then asked for the name of their bank.
Medicare, Medicaid and the Social Security Administration will not call you to update information or issue a new card. If you get one of these calls, hang up and report it to the Centers for Medicare and Medicaid Services.
Click HERE for BBB notice.
The Better Business Bureau (BBB) has issued a nationwide warning about a new scam claiming that President Obama will pay consumers' utility bills through a new federal program.
Consumers have been contacted through telephone calls, fliers, social media and text messages, and other means with claims that President Obama is providing credits or applying payments to utility bills.
To receive the money, scammers claim they need the consumer's Social Security Number, and bank routing number and/or account number. In return, customers are given a fraudulent bank routing number to use in order to pay their utility bills through an automated (telephone) service.
The payment service initially 'accepts' the payment but then declines it within a few days when the banking information is discovered to be invalid. The consumer's bill has not been paid and his/her SSN and personal financial information have been compromised.
The BBB offers tips to consumers to avoid becoming a victim of this scam, and additional information on identify theft scams.
Click HERE for BBB notice.
Security Federal Bank will never call you or email you and ask you for passwords, PIN numbers, account numbers, or card numbers. If you receive any phone calls or emails purported to be from Security Federal asking for this confidential information, we encourage you to report it to our Senior Operations Officer at (803)641-3000 or toll free at (866)851-3000.
The newest example of a phishing e-mail that our customers have been receiving concerns ATM and Debit Cards. The e-mail is very professional and appears to come from a valid company which really does monitor card transactions for fraud. Security Federal does not use this particular company, and neither the company nor Security Federal e-mails fraudulent transaction information to customers.
The important thing to remember about any email you receive is that:
No “real” financial institution will ever ask you to respond to an email with a user name and password or an account number/card number and PIN Number, or any confidential information.
In the event that you click on the link in the email and enter the information, the fraudster who initiated the email now has what he needs to transfer money from your account.
