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Gold Plus Value Towing/Rental Claims

Documents: Gold Plus Value Claims Form | Gold Plus Value Contract

Claims Instructions

A claim must be filed no later than 60 days after the occurrence. 

Print the “GoldPlus Value T&R Claim Form”. Please use the correct claim form and have all the information required when filing a claim for your client. You can also view the “GoldPlus Value T&R Contract” to review coverage and exclusions. Verify that the name, address and the effective dates on the GoldPlus enrollment application match information on the claim form and receipt. Verify that the vehicle is insured on the auto policy at the time of the occurrence. 

To Process a Towing Claim 

Fax the following items to:

The Auto Insurance Store
Attn: T&R Claims
Fax: 803-663-7344

Documents needed:

  • Original paid receipt from the service company. (We do not accept handwritten receipts. Name, address & phone number of the towing service must be shown on the bill.)
  • Copy of the GoldPlus Value contract.
  • Copy of recent auto policy declarations page, to identify vehicle.
  • The Towing & Rental claim form.

To Process a Rental Reimbursement Claim

Fax the following items to:

The Auto Insurance Store
Attn: T&R Claims
Fax: 803-663-7344

Documents needed:

  • Copy of the GoldPlus Value contract
  • The Towing & Rental Claim Form
  • Original rental bill and/or contract from a licensed auto rental agency
  • Copy of recent auto policy declarations page, to identify vehicle.
  • Repair bill
  • Accident report