In today’s financial world, fraud is a huge concern for debit and credit card users. Like you, we don’t take this concern lightly. Here’s what we can do together to help protect your accounts.
Fraud Prevention Services
We have fraud prevention services which provide notification (by e-mail, text and phone call) to alert you of possible fraudulent activity associated with your card.
Here’s how it works:
1. When potential fraud is detected, you will receive an automatic email notification with the option to reply with
Remember, our messages will NEVER ask for your PIN or account number.
Bank Initiated Hot-Carding
Our fraud center quickly blocks a card to prevent further transactions after known fraud occurs.
Transaction Text Alerts
As a new service, we are offering card transaction text alerts. This opt-in service will send you a text message when any of the following transactions occur:
To sign up for the service, go to https://www.cardguardian.com/CardGuardian/signon.do?fid=H0. Click here for instructions.
We also offer convenient methods for immediate customer deactivation of a card if it is lost or stolen. This action can be taken through NetTeller, our Mobile App, or iTalk.
Instant Card Issuance
We have debit card machines in some of our branches. These machines will enable Security Federal to offer reduced turnaround time (24 hours or less) if your card needs immediate replacement.
Insurance, Investment and Trust Products are: Not FDIC Insured, Not Bank Guaranteed, May Lose Value, Not Insured by any Government Agency, Not a Bank Deposit