Caller ID lets consumers avoid unwanted phone calls by displaying caller names and phone numbers, but the caller ID feature is sometimes manipulated by “spoofers” who disguise their own identity and masquerade as legitimate entities such as banks, creditors, insurance companies, and even the government. Recently, Security Federal Bank was made aware of spoofing incidents that display our Bank’s name and/or phone number. In some cases, those receiving spoofed calls have reported hearing no one on the other end of the phone, only “dead air” before the connection is terminated. But, it is also possible that these spoofers may attempt to impersonate our employees to deceive you into providing valuable personal information to use for fraudulent activity. To learn more about how you can detect spoofing and protect yourself from this malicious activity, click here.
If you think you may have received a spoofed call from someone falsely identifying Security Federal Bank as the caller, you can file a complaint with the FCC. Also, please call us at 1-800-641-3000 to tell us about your experience. Correlating information from multiple sources can sometimes assist the FCC and law enforcement agencies in isolating and prosecuting perpetrators of these crimes.
Insurance, Investment and Trust Products are: Not FDIC Insured, Not Bank Guaranteed, May Lose Value, Not Insured by any Government Agency, Not a Bank Deposit