Customer FAQs

What is premium financing?


Premium financing is a service we provide that eliminates the need for you to make a large lump sum payment to an insurance company and instead allows you to make smaller monthly payments.


Why should I choose Premium Pay Plans?


Although some insurance companies may provide premium financing, Premium Pay Plans offers more flexible payment and billing options that can be tailored to suit your needs.


Can I access my account online?


Premium Pay Plans offers online access to policyholder accounts.  You can review account information or make electronic payments at any time by logging-on at www.premiumpayplans.com.


When are my payments due?


You will be billed as you would be for any typical insurance policy.  Your due date will fall on the same date each month, with a bill mailed 10 days before each due date.


How can I make my payments?


- At your insurance agent's office 

- By mail:  P.O. Box 550, Graniteville, SC 29829 

- By calling 800-284-3036 
- Visiting www.premiumpayplans.com 
- Visiting any Security Federal Bank branch in SC



What should I do if I am billed by my insurance company?


Contact your agent.  In most cases additional premiums can be financed into your current premium payment plan.


Who do I contact if I have questions?


Your agent, or you may reach a Premium Pay Plans representative at 800-284-3036.

Not FDIC Insured, Not Bank Guaranteed, May Lose Value, Not Insured by any Government Agency, Not a Bank Deposit