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Report a Lost or Stolen Checkbook

Come into one of our branches or call our Customer Service Center at 866.851.3000 or 803.641.3000 immediately. If discovered during non-business hours, your account will be protected by contacting us the next business day.

Report a Lost or Stolen Visa® Debit Card or ATM Card

Come into one of our branches or call our Customer Service Center at 866.851.3000 or 803.641.3000 immediately. If discovered during non-business hours, your account will be protected by calling 866.546.8273 to have your card blocked. Contact Security Federal Bank immediately to reorder your card. 

You can also log in to our mobile app and go to Settings / Manage Card, or log in to Netteller and go to Settings / ATM / Debit Card.

Report a Lost or Stolen Visa Credit Card

Call the Visa Customer Service Center at 800.325.3678 immediately. 

Debit Card Fraud Center

If you have received a call from our Fraud Center, please call 800.417.4592 to verify card activity. 

Lost or stolen cards must be reported to the bank within 2 business days.