Frequently Asked Questions

Because your time is valuable! Here are the answers to some of our most asked questions.

Woman using phone at home

Have a question? We have answers.

You are welcome to give us a call during the hours below or you can stop by one of our 7 Day Branches.

Monday - Wednesday – 9:00am until 6:00pm

Thursday and Friday – 9:00am until 7:00pm

Saturday – 9:00am until 4:00pm

Sunday - 1:30pm until 4:00pm

7 Day Branches

*The drive thru at our Wagener Branch is also open Saturday from 8:30am until 12 pm.

Signing Up
  1. Sign into Online Banking or the App
  2. Select an account from the Accounts section on the dashboard
  3. Click Documents (all future statements will be found under Documents)
  4. Click Sign Up/Changes
  5. Choose the account(s) you would like to enroll in eStatements and follow the instructions displayed
Accessing eStatements
  1. Sign into Online Banking or the App
  2. Select an account from the Accounts section on the dashboard
  3. Click Documents
  4. Choose the account associated with the eStatement you would like to see
The routing number for Security Federal Bank is 253271822.
There are 4 options for ordering more checks:
  1. Mail your check reorder form to us at PO Box 810, Aiken, SC 29802.
  2. Drop-off your reorder form at any of our branch locations.
  3. Call our Customer Service Center at 803.641.3000.
  4. Click on the link to reorder directly from Harland Clarke.

Come into one of our branches or call our Customer Service Center at 803.641.3000 immediately. If discovered during non-business hours, your account will be protected by contacting us the next business day.
  1. Sign into online banking
  2. Click the card you want to manage under Card Management
  3. You can toggle between on and off in the top right corner.  Once it is off, no transactions will process.  When you turn it back on/green, the card is active again.
  4. If you choose, report card lost/stolen or re-order card, your card will no longer be available for use.